Terms & Conditions
Seasecretary is an online office and personal assistant/secretarial service and is designed to provide a personal and business tool for the marine industry. The service is provided by Seasecretary.com. In order to be able to use any part of Seasecretary you are required to complete the Seasecretary registration process to obtain a Seasecretary.com Account. You agree to keep your Seasecretary account password secret at all times and to inform us and change it if you believe that another person has become aware of it. You are solely responsible for all use or misuse of your username and password, and any losses or damages arising from such use or misuse. You confirm that all information supplied by you to us is current, complete and accurate in all respects and you agree to notify us immediately of any changes to this information. If you have (or we believe that you have) provided false information or have (or we believe that you have) failed to notify us of any changes then we shall have the right to terminate your Seasecretary account (see Termination below). We shall comply with all applicable Data Protection laws in the UK. For a description of how we use your personal data, please see our Privacy policy.
Services
Seasecretary offers registered users the following services:
Inshore SeaSecretary
When you are a registered member with Seasecretary an initial assessment of your organisation by the directors will take place at your marine base. The directors will then assess your individual needs of your organisation and provide a package tailored to your needs for the domestic passenger market. Once the initial package has been formalised any correspondence should be forwarded to Seasecretary for collation and updating. Access to and use of the Online Office is available free of charge to registered members after a £20 verification fee or your monthly subscription is debited from your credit/debit card.
Deep sea, Coastal & Harbour Seasecretary
When you are a registered member with Seasecretary you are also allocated a personal assistant to attend to your vessel generally within UK office hours. The Seasecretary service includes professional dictation which can be emailed or faxed. Transcriptions will be forwarded to Seasecretary for collation. Access to and use of the Online Office is available free of charge to registered members after a £20 verification fee or your monthly subscription is debited from your credit/debit card.
Billing
We will charge your credit/debit card on a monthly basis (or earlier if you reach your billing threshold). Seasecretary will email your invoice to your registered email account. After issue of this invoice your registered credit/debit card will be charged. If the credit/debit card payment is rejected we will charge an additional administration fee, plus interest on the sum due, from the date when such payment was due until the date of actual payment at a rate per annum of 4% above the base rate of Halifax PLC. Such interest shall accrue from day to day and shall be compounded annually. Furthermore, in certain circumstances we may disclose such failure to pay to a debt collection agency or a credit reference agency. The registered member, its company and the company directors are all jointly and severally liable for Seasecretary charges incurred and also any chargeback’s from the registered credit/debit card. For more information see our Privacy Policy.
User content and restrictions
You acknowledge that you are responsible for all information, data, text, software, music, sound, photographs, graphics, video, messages and other materials ("User Content") that you upload, post, email or otherwise transmit or receive via Seasecretary, or that we produce for you as part of the service. We shall have the right, in our sole discretion, to remove, block or refuse to produce any User Content that - is unlawful, abusive, defamatory, obscene or otherwise objectionable. In particular you agree not to upload, post, email or otherwise transmit via Seasecretary any material that: is harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libellous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable; or - infringes any patent, trademark, trade secret, copyright or other proprietary rights; or - contains software viruses or any other computer code, files or programs designed to interrupt, damage, destroy functionality of any computer software or hardware or telecommunications equipment. Please note that: currently the Call Answering and Secretarial services can receive calls from within the UK and the majority of countries around the world. Any telephone number allocated by us to you will remain our property at all times and we may reallocate such number at our sole discretion. We reserve the right to temporarily or permanently discontinue or to restrict your access to parts of, or all of Seasecretary at any time without notice or liability. Seasecretary contains hyperlinks to web sites operated by other parties. Such hyperlinks are provided for your reference only. We make no representations or warranties about those sites or their content nor that, the links work. We reserve the right to restrict the total storage space occupied by your User Content, the right to restrict the size of individual documents and images and the right to remove any emails (including attachments) which are more than 3 months old. You agree not to: - interfere with or disrupt the Seasecretary service in any way; - impersonate any person or entity, including, but not limited to, a Seasecretary official, guide or host, or falsely state or otherwise misrepresent your affiliation with a person or entity; - send "junk mail", "spam", "chain letters", "pyramid schemes", or any other form of solicitation; - forge headers or otherwise manipulate identifiers in order to disguise the origin of any User Content transmitted through the Service; - other than in the ordinary course of use of Seasecretary, reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Seasecretary service, use of the Seasecretary service, or access to the Seasecretary service; - use the Seasecretary service for any unlawful activity.
Intellectual Property
"Seasecretary & Coastal Seasecretary & Deep Seasecretary, Inshore Seasecretary" is a trademark. You may not use this or any other trademarks on Seasecretary without prior written permission of the owner or licensor. The general contents of Seasecretary and the way that they are presented are protected by copyright and may not be reproduced, in whole or part, in any form or used in any other way except in accordance with these terms and conditions. You may download and/or print off the visible text and graphics for your personal non-commercial use from the parts of Seasecretary which are generally accessible to all users. You may also download and/or print off User Content. However, you may not reproduce any of the other contents from Seasecretary including, but not limited to, the structure, overall style and program code.
Limitation of Liability
We shall use reasonable skill and care in providing Seasecretary to you. Except as expressly provided in these terms and conditions, we expressly disclaim, to the extent permitted by law, any further representations (except misrepresentations made fraudulently), warranties, conditions or other terms, express or implied, by statute, collaterally or otherwise, including but not limited to implied warranties, conditions or other terms of satisfactory quality, fitness for a particular purpose or reasonable care and skill. In particular, we shall not be liable to you for any mistakes made in connection with the Call Answering and Secretarial services. We shall not be liable in contract, tort (including negligence), statutory duty or collaterally or otherwise arising out of or in connection with these terms and conditions or Seasecretary for consequential, indirect or special loss or damage or any economic loss (including loss of revenues, profits, contracts, business or anticipated savings), in each case whether or not advised of the possibility of such loss or damage howsoever incurred. Our maximum liability in contract, tort (including negligence), statutory duty or collaterally or otherwise arising out of or in connection with these terms and conditions and/or Seasecretary, shall, in respect of one or more events or series of events (whether connected or unconnected) taking place within any twelve month period be limited to the greater of £50 or the sums paid by you in such period. Notwithstanding any provision of these terms and conditions: (i) your statutory rights as a consumer are not affected; (ii) we will be liable to you without limit for any death or personal injury caused by our negligence and to the extent that liability arises be liable to you without limit for any death or personal injury caused by our negligence and to the extent that liability arises under Part 1 or section 41 of the Consumer Protection Act 1987 and for liability arising from statements made fraudulently by us.
Security
It is very important to us to keep information about you and User Content confidential and secure and we will use reasonable endeavours to keep your information and User Content confidential and secure. However we cannot ensure or warrant the confidentiality or security of any information or User Content. You also agree that we have no responsibility or liability for the deletion or failure to store any messages or other User Content maintained or transmitted by Seasecretary.
Indemnity
If you use Seasecretary for any illegal purpose or for any purpose other than that expressly permitted by these terms and conditions or in breach of these terms and conditions you will be liable to indemnify us in full for any loss, liability or cost which we incur that arises from or in connection with any such use or alleged use.
Modifications
We may change or supplement these terms and conditions from time to time, including, without limitation, the charges. We will ensure that any such changes or supplements are made reasonably apparent to you and we will send an email to your Seasecretary email address at least 14 days in advance. If we do change or supplement these terms and conditions then you may terminate this Agreement in accordance with the provisions set out below (see Termination below). Otherwise, you will be bound by such changes or supplements.
Complaints
We are dedicated to providing you with a quality service. However in the unlikely event that you should have a complaint with regard to Seasecretary please send an email to complaints@headoffice.seasecretary.com or you may contact us directly via telephone. We will use reasonable endeavours to investigate your complaint and respond to you within 48 hours of receipt of your email.
Cancellation and Termination
You have the right to cancel your registration for the Seasecretary services within 7 working days of your registration, subject to you not accessing the online office and using the service. Should you wish to do this, please notify us by emailing us at cancellations@customerservice.seasecretary.com. You may terminate this Agreement at any time by giving us not less than 30 days notice from your next billing date, in writing. You may also terminate this agreement by giving us not less than 14 days advance notice from the date on which we change or supplement these terms and conditions. You agree that we, in our sole discretion, may terminate your Seasecretary account immediately (including, without limitation, your username, password, Online Office) for any reason including, without limitation, for lack of use or if we believe that you have violated or acted inconsistently with these terms and conditions. In particular we reserve the right to terminate your Call Answering and registration and telephone number if these are not used for a period of 90 days. The £20 verification fee is credited onto your account and is not refundable, if any portion is unused at the time of termination or you have accessed your online office. Your monthly subscription is non-refundable and we require 90 days notice from your next billing date to change the tariff or to cancel. We may suspend or terminate your use of Seasecretary until you have made all payments due.
General
These terms and conditions are governed by English law and any dispute connected with this site is subject to the exclusive jurisdiction of the English courts. To the extent that any provision of these terms and conditions is determined to be invalid, unlawful or unenforceable then that provision shall be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision, and the remainder of these terms and conditions shall continue in effect. You acknowledge that you have entered into these terms and conditions in reliance only on the representations, warranties and promises specifically contained or incorporated in these terms and conditions and, save as expressly set out in these terms and conditions, we shall have no liability in respect of any other representation, warranty or promise made prior to these terms and conditions unless it was made fraudulently. Any rights not expressly granted in these terms and conditions are reserved.